Neutrogena Reviews
Based on 24 customer reviews and online research, neutrogena.com has a consumer rating of 3.4 out of 5 stars, indicating that most customers are generally satisfied with Neutrogena.
5 Stars(11)
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4 Stars(3)
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3 Stars(2)
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2 Stars(0)
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1 Star(8)
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How would you rate Neutrogena?
Top Reviews
Their creams and body wash is amazing for clearing skin! Definitely recommend!!
I have long suffered from skin problems, it has never been perfect. Thanks to your professional care, I got a good result. Good composition of products for sensitive skin.
Customer Reviews (24)
Their creams and body wash is amazing for clearing skin! Definitely recommend!!
I bought this band's shower gel for my wife using and she really enjoys it. The smell is quite comfortable and relaxing mind.
I have long suffered from skin problems, it has never been perfect. Thanks to your professional care, I got a good result. Good composition of products for sensitive skin.
0 stars if I could. The Oil Free Acne Wash obliterated my face. I used it one time before bed, and woke up with what felt like a severe sunburn. My face was BRIGHT red all over with a rash all over my neck. The next day, I woke up with the same redness/burning, but this time with swollen eyes and face. The following two days consisted of tiny bumps all over, peeling, more redness. EMBARRASSING! I’m now on day 4 and my skin is peeling like a snake, and still red.
The ONLY thing I found that soothes it was an oatmeal mask followed by a bit of coconut oil on the driest parts of my face.
I should have read the reviews first. I’m just glad I didn’t have a major event to go to or anything because you can’t even put makeup on your face. It’s so bad. DO NOT BUY!!! Don’t know why it’s even allowed on shelves. ATROCIOUS.
I used Neutrogena after my friend recommends it to me. The good thing is Neutrogena products suits my skin and easy to find at the store and the price affordable too. It has been two years now I'm using products from Neutrogena.
Doesn't clog your pores. Great hydration and my foundation goes on v smooth afterwards. The only downside is the excessive packaging. Right now they use non-recyclable acrylic, so all of these jars are just going to the landfill.
Worst face cream ever. b
Been using it for a week and it burned my skin and the lines are worse than when I started with the rapid wrinkle repair. My face actually hurts to touch. Wish I had of kept my receipt because I definitely would ask for my money back. Horrible product!!
I love this brand. I am a skin care addict and though the products they produce arent for everyone, I still prefer to stick with it as it works for me the best!
They sent me someone else's order. The info on the receipt is not a word close to mine. I contacted them, showing full empathy for how busy they must be during the year, and attached my order details and the wrong receipt.
Guess what they did?
They first compared my order with the receipt and claimed that they only owe me one cream.
Well...they automatically substitute my 16 oz shampoo with two 8 oz ones in that order. Whatever. Did not complain.
Then after another day, they sent me another email saying they canceled my order of the cream they owed. They said they believed I didn't receive my order because they're running of products.
I wrote back and they stated that the deal only lasts when offers are valid. Yeah, I got it but I ordered it BEFORE their product runs out. This chaos all happened because they sent me the wrong order.
Good job! Neutrogena!
Neutrogena makeup remover tissue is getting so expensive. I cannot believe prices went up so much so quick Used to be $4 something now it's almost $9 with tex. Also facial cleanser is $10 for small bottle Are you kidding me? I bet I look for some other company products to use. this is getting way too much!
I had purchased on neutrogena web site it said payment could not be processed but they charged my credit card. Its already more than one month waiting a refund they even not replying any mail. I am soo upset. How can they keep the money that they didn't even give a product.
I used there neutrogena spot proofing smoothing scrub on Thursday evening and my face felt great but when I woke up in the morning my face was swollen, dry and enflamed.
It is now Sunday and my face has got progressively worse and more enflamed and sore and my skin is now peeling.
I followed the instructions of the product which also states that it is for sensitive skin (I have never been told I have sensitive skin before) but this product is horrendous !!! Do not use
Neutrogena Questions & Answers
Posted on 09/11/2020
Absolutely. I'm the world of beauty products there is always something out there that's better, therefore more expensive than the one before.
Posted on 09/11/2020
Not a single one personally. But I believe that everyone is different so you never know if you might possibly be.
Posted on 08/08/2019
Skin dried and became irritated... skin was irrirgtated aND BECAME DRY, AND RED. It was painful most of the time. No relief was gained with your new product.
Posted on 08/08/2019
The perfect formula no longer exists. New poorly formulated product took it's place
Posted on 10/18/2018
The On-the-go Spot treatment actually works fast. Clears up zits in a few days!
Posted on 09/28/2018
You really need to give any new product you try 4-6 weeks to see how you're skin is going to respond.